Privacy Policy

1. Scope

This Policy explains how TrueVibe Atelier (“we”, “our”, “us”) collects and uses information when you visit truevibe.bond, create an account, purchase courses, or participate in our programs.

2. Data we collect

• Account data: name, email, password (hashed), and optional profile details.
• Transaction data: purchased courses, payment confirmations (processed by payment providers), and receipts.
• Usage data: device info, pages viewed, approximate location, and interactions (e.g., adding to cart or fallows).
• Communications: messages you send via forms or email, support notes, and cohort feedback.

3. How we use data

• Provide and personalize courses, cohorts, and certificates.
• Process orders, send confirmations, and deliver digital content.
• Maintain safety, prevent fraud, and comply with legal obligations.
• Improve our services through analytics and feedback.
• Send important updates about enrollment, schedules, or policy changes (you can opt out of non-essential marketing).

4. Cookies

We use essential cookies for authentication, preferences (including theme), and analytics. You can control cookies via your browser. Our cookie banner provides a concise notice and a link to this Policy.

5. Sharing

We do not sell personal data. We share limited data with service providers who assist in operations (e.g., payment processing, email delivery, analytics). Providers are bound by confidentiality and data-protection terms.

6. Security

We use administrative, technical, and physical safeguards appropriate to the nature of the data we process. No method is 100% secure; we strive to protect your information and encourage strong passwords and care on shared devices.

7. Retention

We keep data for as long as necessary to provide services, comply with law, resolve disputes, and enforce agreements. Anonymized analytics may be retained for longer periods.

8. Your rights

• Access and correction of your personal data.
• Deletion of your account and associated personal data (subject to legal exceptions).
• Opt-out of non-essential communications.
• Portability request for key account data.

To exercise rights, email [email protected]. We may verify your identity before fulfilling requests.

9. Children

TrueVibe Atelier is designed for individuals 16+ years old. We do not knowingly collect data from children under 16. If we learn we have, we will delete it promptly.

10. Changes

We may update this Policy to reflect operational, legal, or regulatory changes. The “Effective date” indicates the latest version.

11. Contact

If you have questions about this Policy or your data, contact us at [email protected] or +1 (415) 555-0137.